FAQs
General Questions
1. What is Fabric Code Clothing?
Fabric Code Clothing is a premium clothing brand offering stylish, high-quality apparel designed for comfort and durability.
2. Where are your products made?
Our products are ethically sourced and crafted by skilled artisans using high-quality materials.
3. Do you have a physical store?
Currently, we operate online. You can shop through our website for convenience and worldwide delivery.
Ordering and Payment
4. How can I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout.
5. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
6. Can I make changes to my order after placing it?
If you need to make changes, please contact our support team within 24 hours of placing your order.
Shipping and Delivery
7. Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location.
8. How long does delivery take?
Standard delivery takes 3-7 business days for domestic orders and 7-14 business days for international orders.
9. How can I track my order?
You will receive a tracking number via email once your order has been shipped. Use the tracking link provided to check your shipment’s status.
Returns and Exchanges
10. What is your return policy?
We offer hassle-free returns within 30 days of purchase for unworn, unwashed items with tags intact.
11. Can I exchange an item?
Yes, exchanges are available for the same item in a different size or color. Contact us to initiate the process.
12. How do I start a return or exchange?
Visit our Returns Center on the website or contact our support team for assistance.
Care Instructions
13. How do I care for my Fabric Code Clothing?
Check the care label inside your garment for specific instructions. Generally, we recommend cold wash, gentle cycle, and air drying for longevity.
Contact and Support
14. How can I contact customer support?
You can reach us via email at support@fabriccodeclothing.com or through our website’s Contact Us page.
15. What are your customer service hours?
Our team is available Monday to Friday, 9 AM to 6 PM (GMT).